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HDFC Bank

Sales Executive

Job Description

Role Responsibilities

  • Promote and sell HDFC Bank’s credit card products to potential customers.
  • Conduct face-to-face sales presentations and explain product benefits.
  • Build and maintain strong customer relationships to understand their financial needs.
  • Achieve assigned daily, weekly, and monthly sales targets.
  • Identify cross-selling opportunities for other banking products like loans and insurance.
  • Provide excellent post-sales support and handle customer queries effectively.
  • Maintain accurate records of sales activities and customer interactions.

Ideal Candidate Profile

  • Hold a graduate degree in any stream.
  • Are under 35 years of age.
  • Have strong communication and interpersonal skills.
  • Can work well under targets and pressure.
  • Are self-motivated with a positive attitude.
  • Have prior experience in sales, marketing, or BPO (preferred but not mandatory).
  • Fresh graduates with a passion for sales and customer service are encouraged to apply.

Walk-In Interview Details

Dates: 21st – 23rd July 2025
Time: 10:30 AM – 1:00 PM
Venue:
HDFC Bank
Rajendra Towers, 4th Floor,
Arumbakkam, Chennai – 600106
Contact Person: Sachin Santhosh

Perks & Benefits

  • Attractive incentive structure based on performance.
  • Opportunity to work with one of India’s most respected banking brands.
  • Skill development and training programs.
  • Clear career progression for high performers.

Tips to Ace the Interview

  • Learn about HDFC Bank’s products, especially its credit card range.
  • Practice explaining financial products in simple terms.
  • Prepare examples of how you have achieved goals or solved customer queries.
  • Dress professionally and carry a copy of your updated resume.

Key Skills

Sales
Credit Card
English
Reward
BPO

Work from Home

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Guide for Attending Interviews

1. Research the Company

Even if the interview feels spontaneous, take a few minutes to understand the company’s background, its services, and the position you're applying for. It shows you're serious and allows you to give more relevant answers.

2. Dress Appropriately

First impressions count. Choose formal, tidy attire that matches the professional setting. Ensure your hair is well-groomed, shoes are clean, and accessories are minimal to reflect your professionalism.

3. Bring All Required Documents

Make sure to carry: Multiple copies of your updated resume Passport-sized photos Academic certificates Work experience letters (if applicable) A valid government ID.

4. Arrive Early

Getting to the venue before the scheduled time allows you to relax, observe the setting, and mentally prepare. It also shows respect for the interviewers’ time.

5. Prepare a Strong Introduction

Craft a brief and confident self-introduction. Be ready to explain your skills, career objectives, and what value you can bring to the organization.

6. Be Confident and Respectful

Use good eye contact, greet confidently, and stay calm throughout the discussion. Show confidence with humility—being respectful and attentive leaves a strong impression.

7. Send a Follow-Up Note

If you receive a contact email or business card, take the initiative to send a short thank-you note. It highlights your professionalism and continued interest in the job.

Top Sales Interview Questions with Insightful Answers & Strategies


1. Can you tell us about your background in sales and some of your key accomplishments?

What the interviewer is looking for: A proven track record and measurable outcomes.

How to answer: Talk about past roles, targets achieved, awards won, and quantify your impact (e.g., revenue growth or account expansion).

Alternate ways they may ask:

  • “What are your major wins in previous sales roles?”
  • “Share a standout sales success and what led to it.”

2. What’s your approach to selling?

What they want to assess: Compatibility with company sales strategy and methods.

How to answer: Walk through your process from lead generation to closing. Mention adaptability and logic in scenarios like “Sell me this pen.”

  • “Walk us through your usual sales routine.”
  • “How do you adjust your strategy depending on the industry or client?”

3. How do you create strong relationships with prospective clients?

What the interviewer wants to know: Your ability to build trust and rapport.

How to answer: Personalize communication, show empathy, and consistently follow up. Share turnaround stories if possible.

  • “How do you earn client trust?”
  • “Give an example of building rapport with a difficult client.”

4. Walk us through your full sales cycle—from first contact to closing.

Why they’re asking: To assess your understanding of the sales process.

How to answer: Explain each stage: prospecting, qualifying, pitching, handling objections, closing. Include tools and organization strategies.

  • “How do you manage your pipeline?”
  • “Describe your process for turning a cold lead into a closed deal.”

5. How do you deal with rejection and objections?

What they want to see: Emotional resilience and adaptability.

How to answer: Mention how you anticipate objections, dig into the client’s concerns, and adjust your pitch. Focus on learning and persistence.

  • “What do you say when a customer is hesitant?”
  • “Have you ever turned a ‘no’ into a ‘yes’? How?”

6. What motivates you to work in sales?

What they’re really asking: Whether you have the internal drive to succeed.

How to answer: Talk about what excites you—closing deals, solving problems, financial incentives, or relationship-building.

  • “Why did you choose sales as a career path?”
  • “What keeps you energized when things get tough?”

7. How do you manage your time and prioritize your leads?

Purpose of the question: Assess time management and focus skills.

How to answer: Describe your use of CRMs, lead scoring, and daily/weekly planning to focus on high-value tasks.

  • “How do you balance different sales tasks?”
  • “How do you make sure you're focused on high-value opportunities?”

8. What experience do you have with prospecting and cold calling?

What they want to learn: Comfort and success in initiating contact with leads.

How to answer: Share your prospecting methods, success metrics, and tools/scripts used. Mention any standout stories.

  • “What’s your approach to reaching out to new leads?”
  • “Tell me about a cold call that turned into a sale.”

9. Can you walk us through a successful sales pitch you delivered?

What they’re seeking: Persuasive communication skills and ability to solve client problems.

How to answer: Describe the client, their pain points, your tailored pitch, and the final outcome.

  • “What makes your pitch effective?”
  • “How do you adapt your pitch for different clients?”

10. How do you perform under pressure and hit sales targets?

Why it’s important: Sales is results-driven and deadline-oriented.

How to answer: Talk about a high-pressure scenario, how you prioritized, stayed focused, and delivered results.

  • “Tell me about a time you worked under pressure.”
  • “How do you manage competing priorities and still hit your numbers?”

11. What’s your experience with CRM tools?

What this tells them: Whether you’re organized and tech-savvy.

How to answer: List tools used (Salesforce, Zoho, etc.), tasks managed with them, and how they boosted productivity. Mention tech learning ability if relevant.

  • “Have you ever used a CRM to close a deal?”
  • “How do you use CRMs to manage follow-ups and pipelines?”