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Creative Hands HR Consultancy Apply Here

Email & Chat Process

Job Description

Key Responsibilities

  • Manage daily operations and resolve issues to ensure smooth workflows.
  • Collaborate with teams member efficiently across departments.
  • Track and report performance metrics regularly.
  • Analyze data to support ongoing improvements.

Work Environment & Benefits

  • A vibrant and inclusive work culture that encourages innovation and teamwork.
  • Flexible working options designed to support work-life balance.
  • Attractive salary package with incentives based on performance.
  • Comprehensive benefits including healthcare and opportunities for professional development.

Career Growth & Application Process

  • Ongoing training, mentorship programs, and well-defined career advancement opportunities.
  • A transparent recruitment process involving resume evaluation and multiple interview rounds.

Job Details

  • Position: Customer Success Associate
  • Industry: BPM / BPO
  • Department: Customer Success, Service & Operations
  • Employment: Full-time, Permanent
  • Role Category: Customer Success

Key Skills

Email process
freshers
Blended Process
Inbound Process
Customer Service
Non Voice Process
Semi Voice
Voice Process
Outbound Process
Chat Process
Customer Support
Customer Care
Technical Process
Domestic Process
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