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Email Process

Job Description

Join Our Banking Process Team

Who Should Apply?

  • Graduates with strong academic records and excellent English writing and comprehension skills.
  • Energetic individuals with good communication abilities.
  • Quick learners eager to grow professionally.
  • Team players motivated to contribute and succeed within a team environment.

What We Offer

  • A dynamic and fast-paced workplace to learn and advance your career.
  • An opportunity to work with a leading bank in the industry.
  • Competitive salary with attractive quarterly bonuses and exciting recognition programs.

Job Profile

  • Respond to customer queries through appropriate authorization channels.
  • Address customer questions via email and social media platforms.
  • Ensure customer follow-ups on emails and social media are handled promptly within set turnaround times.
  • Maintain and exceed service level commitments related to escalations.

Preferred Candidate Profile

  • Highly motivated individuals with excellent verbal and written communication skills.
  • Candidates should be comfortable commuting to Noida, Sector 128.
  • Must hold a graduation degree.

Perks and Benefits

Competitive pay, growth opportunities, and a supportive work environment.

How to Apply

If interested, please contact Divya via call or WhatsApp at +91-8373955982 or send your resume to [email protected].

Job Details

  • Role: Email Support
  • Industry: BPM / BPO
  • Department: Customer Success, Service & Operations
  • Employment Type: Full Time, Permanent
  • Role Category: Non-Voice
  • Education: Any Graduate

Key Skills

Blended Process
Email Support
Chat Support
Email Process
Banking Operations
Cce
International Non Voice
Semi Voice
Non Voice
Bpo Non Voice
Chat Process
Communication Skills
Customer Care
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