Key Responsibilities:

• Handle inbound and outbound calls in the US shift timing efficiently and professionally.
• Provide high-quality customer support and resolve queries with patience and clarity.
• Maintain accurate records of customer interactions and transactions.
• Meet or exceed individual and team targets while adhering to quality standards.
• Collaborate with team members and supervisors to improve customer experience continuously.

Job Details:

• Shift: US Shift
• Work Schedule: 5 days a week with 2 days rotational off
• Salary Range: INR 15,000 to 4,00,000 per annum (take-home) plus incentives
• Experience: Minimum 6 months relevant experience
• Industry: BPM / BPO
• Employment Type: Full-time, Permanent

How to Apply:

Interested candidates may contact Naveen at 9962331867 for more information or to refer friends. Join us to advance your career in customer success and operations!